Victor Lighting

Partner: Viktor Lighting
Fachgebiet:
Segment: On- und Offshore
Portfolio: Produktübersicht
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About Victor Lighting

Victor Lighting, was initially formed as Charles Crofton and Company (Engineers) Limited in July 1929 to sell mining equipment under the trade name Victor. In 1936 the company moved to Wallsend and commenced manufacture of hand held electrical drills for the coal mining industry.

The product range was expanded solely in the coal mining equipment field up to 1939 when the company became involved in the production of aircraft components. In the late 1940’s following the nationalisation of the coal mining industry in the UK, Victor began to diversify. Firstly, Victor began to increase export sales of mining equipment. Secondly the company began to develop new products for other industries. The most notable success of this diversification was the introduction of a range of lighting equipment, predominantly for use in the oil, gas and petrochemical industry.

The company name was changed to Victor Products (Wallsend) Limited in July 1944 and became a public company in April 1955. In March 1972 a quotation was obtained for its shares on the stock exchange. Victor Products was then acquired in 1996 by Federal Signal Corporation (FSC) of the USA to complement their existing
safety products manufacturing division.

In July 2005, the Hubbell Corporation concluded an agreement with Federal Signal whereby Hubbell Ltd acquired the product lines of Victor Industrial Lighting to form Victor Lighting.

Victor Lighting is now part of the Hubbell Harsh & Hazardous group with manufacturing and operations based in Glasgow, Scotland.

Victor Lighting is committed to quality and is accredited for quality assurance to ISO 9001:2008. The company’s products also have approvals and certification from a number of internationally recognised bodies including EECS (Baseefa), BSI, ATEX (Sira) and GOST (Russia) for explosion protection and IP ratings.

Introduction

The purpose of this policy is to ensure that the company’s performance in excellent
product quality, customer service and technical support is maintained and
improved. Our reputation for these qualities is crucial to the ongoing success of the
business.

Safety
Safety considerations are most important in all processes. The company takes very seriously its responsibility to provide a safe working environment for its employees and has a full health and safety policy detailing the procedures that help to ensure this.

External certification
In order to ensure the highest standards of quality and safety, the company’s quality management system complies with the requirements of BS EN ISO 9001:2008 and BS EN ISO 13980:2002. The latter standard deals with equipment for use in a potentially explosive environment.

Customer satisfaction

The company’s aim is to satisfy customers and to fulfil their needs at every opportunity. Specific challenges are recognised as:

  • The design and manufacture of a wide range of specialist high quality luminaires, for hazardous, industrial and marine environments.
  • The provision of expert advice about customers’ individual lighting applications and provision of accurate information about relevant Victor Lighting products.
  • Design focus incorporating our lighting design software, LiteGuide.
  • On time supply of customer’s orders manufactured to the highest quality standards.
  • The accurate and timely supply of information and documents relevant to orders and inquiries
  • The provision of readily available technical support and customer service.

Employee training and development

We will continue to provide the necessary training and education for employees who wish to advance their skills and develop beyond their present role. Employee loyalty and low staff turnover are business characteristics that management is proud of and wishes to continue.

Vendors
Component quality, pricing and reliability of supply are critical elements to the ongoing success of the business and so we will only work with suppliers who share similar objectives in these areas. In return for their support we will be loyal to our suppliers. We also value vendors who seek and find technical and commercial innovation.

Implementation of the policy
The management will ensure that this policy is implemented throughout the business and are all totally committed to continually improving every aspect of the business covered by it. Periodic reviews of this policy will be  ndertaken to ensure the contents are current and reflect the needs of the business.